MCM301 - Communication skills
Quiz No. 4 Dated Jan 04, 2012
All of the following steps are essential to an effective response of questions EXCEPT:
Select correct option:
Listen
Discern
Anticipation
Answer
Question # 2 of 20 ( Start time: 12:56:08 PM ) Total Marks: 1
When applied to business messages 'correctness' means all of the following, EXCEPT:
Select correct option:
Use the right level of language
Check accuracy of words, information and data
Use correct grammar and punctuation
Check font style
Question # 3 of 20 ( Start time: 12:57:00 PM ) Total Marks: 1
Which of the following is NOT among the drawbacks of using computerized design programs?
Select correct option:
Poorly conceived messages
Simplistic presentations
Design over content
Overly complex presentations
Question # 4 of 20 ( Start time: 12:57:35 PM ) Total Marks: 1
Supporting material can serve which of the following functions?
Select correct option:
Apply clarity
Increase interest
Provide proof
All of the given options
Question # 5 of 20 ( Start time: 12:58:01 PM ) Total Marks: 1
How can the credibility of a presenter be increased?
Select correct option:
Being well dressed and well groomed
Complimenting the audience
Demonstrating your sincerity
All of the given options
Question # 6 of 20 ( Start time: 12:58:16 PM ) Total Marks: 1
Which of the following are central features of a group?
Select correct option:
Interaction
Mutual influence
Interdependence
All of the given options
Question # 7 of 20 ( Start time: 12:59:01 PM ) Total Marks: 1
All of the following are the types of comments from an audience EXCEPT:
Select correct option:
Agreement
Addition
Objection
Arbitrate
Question # 9 of 20 ( Start time: 01:00:28 PM ) Total Marks: 1
Suppose there is a group meeting and in the end all the group members agree on the final decision through discussion and debate. What kin d on solution is it?
Select correct option:
Consensus
Compromise
Arbitration
Majority vote
Question # 10 of 20 ( Start time: 01:01:58 PM ) Total Marks: 1
Which of the following is not a guideline for courteous writing?
Select correct option:
Respond late
Exclude irritating expressions
Include meaningful apologies
Omit discourteous wording
Question # 11 of 20 ( Start time: 01:02:53 PM ) Total Marks: 1
Writing with a you-attitude shows sincere ______________ for the reader.
Select correct option:
Apathy
Concern
Sympathy
Curiosity
Question # 12 of 20 ( Start time: 01:03:15 PM ) Total Marks: 1
All of the following are the common reasons for disruptive behavior EXCEPT one. Which one is that?
Select correct option:
Resistance to change
Resentment of the presenter
Repetition of behavior that is successful for the detractor
Reappearance of the presenter
Question # 13 of 20 ( Start time: 01:03:35 PM ) Total Marks: 1
Which one of the following seating is the least comfortable for an audience, especially for presentations that last longer than an hour?
Select correct option:
U-formation
Modified T-formation
Conventional classroom style
Conventional theater style
Question # 14 of 20 ( Start time: 01:04:38 PM ) Total Marks: 1
Which one of the following refers to the seating arrangement in which people in the audience are seated in rows and columns without tables?
Select correct option:
Theater-style arrangement
Conventional classroom style
Modified T-formation
V-formation
Question # 16 of 20 ( Start time: 01:05:25 PM ) Total Marks: 1
Which one of the following is suitable for both promotional and informational es?
Select correct option:
V-formation
Modified T-formation
T-formation
U-formation
Question # 18 of 20 ( Start time: 01:06:33 PM ) Total Marks: 1
A speech designed to change or reinforce the audience's beliefs or actions. This is an example of:
Select correct option:
Informative speech
Ceremonial speech
Persuasive speech
None of the given options
Question # 20 of 20 ( Start time: 01:07:17 PM ) Total Marks: 1
While using a flip board in presentation, 6x6 formula is used. What does it refers to?
Select correct option:
6 sentences with 6 different colors on one chart
6 words in every sentence written in 6 different colors
6 sheets on flip board
6 lines, each having 6 words on a sheet
Question # 1 of 20 ( Start time: 01:10:21 PM ) Total Marks: 1
Visual aids perform which of the following functions?
Select correct option:
Emphasizing important points
Illustrating how things work
Illustrating how things related to one another
All of the given options
Question # 2 of 20 ( Start time: 01:10:54 PM ) Total Marks: 1
Business associates can be a helpful source for:
Select correct option:
Identifying probable questions and objections
Can reveal questions and concerns
It is helpful to recall the questions
None of the given options
Question # 3 of 20 ( Start time: 01:12:01 PM ) Total Marks: 1
Which one of the following should not be interpreted to mean brevity, which will result in an incomplete message?
Select correct option:
Conciseness
Correctness
Consideration
Courtesy
Question # 4 of 20 ( Start time: 01:12:42 PM ) Total Marks: 1
When do you think groups, rather than individuals working alone, should be used to solve a problem?
Select correct option:
When the task requires a limited amount of information and skills
When a quick resolution is essential
When commitment to the decision is important
When the task is fairly simple and straightforward
Question # 5 of 20 ( Start time: 01:13:22 PM ) Total Marks: 1
Which one of the following information is true about bar charts, simple column charts and multi-column charts?
Select correct option:
All can be used effectively for the same purpose
Can be used to illustrate varied values
Are usually illegal for visual aids
Are usually not good visual aids
Question # 6 of 20 ( Start time: 01:14:45 PM ) Total Marks: 1
What is the basic requirement of Coordinating behavior?
Select correct option:
It requires that group members be in the same geographic area
It requires the use of verbal communication only
It requires the use of nonverbal communication only
It requires the exchange of messages whether verbal or nonverbal
Question # 7 of 20 ( Start time: 01:15:47 PM ) Total Marks: 1
Which one of the following is not required to keep conciseness in writing?
Select correct option:
Including only relevant material
Adding extra and unrelated information
Eliminating wordy expressions
Avoiding unnecessary repetition
Question # 8 of 20 ( Start time: 01:16:54 PM ) Total Marks: 1
If your objective is to try to change what an audience thinks or does, what should be your general goal or general purpose?
Select correct option:
To inform
To persuade
To teach
To entertain
When considering objects or models as visual aids, the presenter should consider which of the following point?
Select correct option:
Objects and models are too big to use in a presentation
Audience-members can easily learn as much from other visual aides
The object or model needs to be passed around the audience during the speaker's presentation so the audience-members can get a look at it while it is described
There are situations in which the object being discussed or a realistic model makes the best support
Diagrams are excellent for conveying all of the following, except :
Select correct option:
Information about size
Information about shape
Information about structure
Information about audience
Question # 12 of 20 ( Start time: 01:19:35 PM ) Total Marks: 1
When using visuals in a presentation, which of the following should be avoided?
Select correct option:
Taking time to explain the visual.
Fitting the visual to the material being discussed.
Talking to the visual.
None of the given options
Question # 13 of 20 ( Start time: 01:20:07 PM ) Total Marks: 1
Which one of the following is suitable for both promotional and informational presentations in either the Proactive or Interactive modes?
Select correct option:
V-formation
Modified T-formation
T-formation
U-formation
Question # 14 of 20 ( Start time: 01:20:37 PM ) Total Marks: 1
In which stage of Group formation Members work to solve conflicts and recognize acceptable kinds of conduct?
Select correct option:
Forming
Storming
Norming
Performing
Question # 15 of 20 ( Start time: 01:21:44 PM ) Total Marks: 1
_________________ is often regarded as an undesirable thing, which prevents the best ideas from being adopted.
Select correct option:
Compromise
Compulsion
Impulsion
Perception
Question # 17 of 20 ( Start time: 01:22:56 PM ) Total Marks: 1
With a limited time frame available for presentation, the Q & A session is conducted:
Select correct option:
At the end of a presentation
During a presentation
Before a presentation
Not at all
Question # 18 of 20 ( Start time: 01:23:23 PM ) Total Marks: 1
Which one of the following group often meets face to face with a common purpose in mind?
Select correct option:
Informal group
Formal group
Universal group
Standard group
All of the following are the benefits of handouts EXCEPT:
Select correct option:
Handouts eliminate the need for note taking.
Handouts provide an accurate record of the information being presented.
Handouts can be used with all types of presentation media.
Handouts passed out in advance tend to cause attendees to prejudge the presenter and/or the presentation.
Which one of the following seating is more common for proactive presentation delivered to large audiences?
Conventional theatre style.
Conventional classroom style
Modified T- formation
V-formation
Business associates can be helpful for
Identifying probable questions & objections
Can reveal questions and concerns
It is helpful to recall the questions
None of the above options
A presenter who speaks too loudly may perceived as
Bombastic
Aggressive
Insensitive to listeners
All of the above options
Which one of the following is most appropriate when using problem/solution method?
Chronological
Topical
Logical
Spatial
Which types of speaking relies on speaking notes
Manuscript
Memorized
Impromptu
Extemporaneously
Which of the following is the skill of speaking in distinct syllables
Articulations
Fillers
Inflection
Monotone delivery
Which one of following is the most formal type of speech delivery
Manuscript
Memorized
Impromptu
Extemporaneous
In a comfortable setting, people in the audience can do all of the following, EXCEPT
See clearly
Hear on edge
Sit comfortably
Focus attentively
Which one of the following is method of arranging information by dividing it into parts
Spatial pattern
Chronological pattern
Topical pattern
Logical pattern
What is the average rate of the speech
130 words/minute
140 words/minute
150 words/minute
160 words/minute
When applied to business messages 'correctness' means all of the following, EXCEPT:
Select correct option:
Use the right level of language
Check accuracy of words, information and data
Use correct grammar and punctuation
Check font style
All of the following are considered as the core values of correctness, except:
Select correct option:
Proper grammar
Punctuation
Spelling
Loudness
Which of the given sentences is bias free?
Select correct option:
Please share this report with your supervisor.He will find it interesting.
Mr. Usman, aged 55, has just joined our Technical Department.
Mr. Umer is an unusually tall Asian.
Workers with physical disabilities face many barriers on the job.
All of the following are the benefits of handouts EXCEPT:
Select correct option:
Handouts eliminate the need for note taking.
Handouts provide an accurate record of the information being presented.
Handouts can be used with all types of presentation media.
Handouts passed out in advance tend to cause attendees to prejudge the presenter and/or the presentation.
Which one of the following should not be interpreted to mean brevity, which will result in an incomplete message?
Select correct option:
Conciseness
Correctness
Consideration
Courtesy
All of the following statements about groups are true, EXCEPT:
Select correct option:
Group members strive to achieve some common purpose
Group members influence and are influenced by one another
Group members are interdependent
Group members must interact face-to-face.
All of the following statements about groups are true
All of the following are the common reasons for disruptive behavior EXCEPT one. Which one is that?
Select correct option:
Resistance to change
Resentment of the presenter
Repetition of behavior that is successful for the detractor
Reappearance of the presenter
A speech designed to change or reinforce the audience's beliefs or actions. This is an example of:
Select correct option:
Informative speech
Ceremonial speech
Persuasive speech
None of the given options
A presenter can prepare effective responses by which of the following?
Select correct option:
Anticipating
Answering
Revising
All of the above
Effective writers visualize the ___________ before starting to write.
Select correct option:
Story
Reader
Colours
Publisher
Which of the following are central features of a group?
Select correct option:
Interaction
Mutual influence
Interdependence
All of the given options
Which of the following can help the presenter to avoid a computer catastrophe?
Select correct option:
Have a contingency plan
Have back-up technical support available
Use the Internet in real-time
Have a contingency plan and back-up technical support available
Business associates can be a helpful source for:
Select correct option:
Identifying probable questions and objections
Can reveal questions and concerns
It is helpful to recall the questions
None of the given options
Suppose there is a group meeting and in the end all the group members agree on the final decision through discussion and debate. What kin d on solution is it?
Select correct option:
Consensus
Compromise
Arbitration
Majority vote
With a limited time frame available for presentation, the Q & A session is conducted:
Select correct option:
At the end of a presentation
During a presentation
Before a presentation
Not at all
When do you think groups, rather than individuals working alone, should be used to solve a problem?
Select correct option:
When the task requires a limited amount of information and skills
When a quick resolution is essential
When commitment to the decision is important
When the task is fairly simple and straightforward
Which one of the following group often meets face to face with a common purpose in mind?
Select correct option:
Informal group
Formal group
Universal group
Standard group
All of the following are considered as some basic truths about human nature that help us humanize our business messages, EXCEPT:
Select correct option:
People are self-centered
People are defensive
People are perfect
People expect courtesy
When does a presentation begin?
Select correct option:
The moment you begin speaking.
The moment you are asked to give a presentation.
The moment you are in view of your listeners.
The moment you decide on a topic for your presentation.
Which one of the following seating is the least comfortable for an audience, especially for presentations that last longer than an hour?
Select correct option:
U-formation
Modified T-formation
Conventional classroom style
Conventional theater style
Which of the following is the most appropriate definition of group communication?
Select correct option:
Two or more persons who are interacting with one another during which mutual influence is taking place
Any interaction between two or more persons
Any time two or more persons influence each other
Any collection of two or more persons
All of the following tactics can be employed for dealing with disruptive incidents EXCEPT:
Select correct option:
Detour
Delay
Dismiss
Drag
In which stage of Group formation Members work to solve conflicts and recognize acceptable kinds of conduct?
Select correct option:
Forming
Storming
Norming
Performing
Where does immediacy come from during a presentation?
Select correct option:
Looking at your notes
Standing
Dressing with authority
Making eye contact
If your objective is to try to change what an audience thinks or does, what should be your general goal or general purpose?
Select correct option:
To inform
To persuade
To teach
To entertain
All of the following are the common reasons for disruptive behavior EXCEPT one. Which one is that?
Select correct option:
Resistance to change
Resentment of the presenter
Repetition of behavior that is successful for the detractor
Reappearance of the presenter
Select which sort of information you will include in your statement when you need to answer concisely:
Select correct option:
Include all information
Include irrelevant information too
Include authentic statement
To the point information
All of the following are the elements of effective written communication, EXCEPT:
Select correct option:
Courtesy
Correctness
Conciseness
Cleanliness
Which of the following are central features of a group?
Select correct option:
Interaction
Mutual influence
Interdependence
All of the given options
To keep a sentence effective, the suggested average sentence length is:
Select correct option:
17 to 20 words
20 to 30 words
30 to 40 words
More than 40 words
Which of the given sentences is bias free?
Select correct option:
Please share this report with your supervisor.He will find it interesting.
Mr. Usman, aged 55, has just joined our Technical Department.
Mr. Umer is an unusually tall Asian.
Workers with physical disabilities face many barriers on the job.
Q&A is an abbreviation of which of the following?
Select correct option:
Quest and availability
Question and answer
Question and anticipation
Query and audience
Quiz Start Time: 06:41 PM
Time Left 87
sec(s)
Which one of the following should not be interpreted to mean brevity, which will result in an incomplete message?
Select correct option:
Conciseness
Correctness
Consideration
Courtesy
"His black assistant speaks more clearly than he does". Which kind of biasness this sentence shows?
Select correct option:
Gender biasness
Racial biasness
Age biasness
Disability biasness
When do you think groups, rather than individuals working alone, should be used to solve a problem?
Select correct option:
When the task requires a limited amount of information and skills
When a quick resolution is essential
When commitment to the decision is important
When the task is fairly simple and straightforward
Which one of the following group often meets face to face with a common purpose in mind?
Select correct option:
Informal group
Formal group
Universal group
Standard group
Which one of the following refers to the seating arrangement in which people in the audience are seated in rows and columns without tables?
Select correct option:
Theater-style arrangement
Conventional classroom style
Modified T-formation
V-formation
Which one of the following is suitable for both promotional and informational presentations in either the Proactive or Interactive modes?
Select correct option:
V-formation
Modified T-formation
T-formation
U-formation
Which of the following is not a guideline for courteous writing?
Select correct option:
Respond late
Exclude irritating expressions
Include meaningful apologies
Omit discourteous wording
All of the following are the common reasons for disruptive behavior EXCEPT one. Which one is that?
Select correct option:
Resistance to change
Resentment of the presenter
Repetition of behavior that is successful for the detractor
Reappearance of the presenter
Which of the following is the appropriate response to a comment of agreement?
Select correct option:
I agree with it.
That's a very good point
Thank you
That's not right
Effective writers visualize the ___________ before starting to write.
Select correct option:
Story
Reader
Colours
Publisher
With a limited time frame available for presentation, the Q & A session is conducted:
Select correct option:
At the end of a presentation
During a presentation
Before a presentation
Not at all
Which of the following is NOT among the drawbacks of using computerized design programs?
Select correct option:
Poorly conceived messages
Simplistic presentations
Design over content
Overly complex presentations
When does a presentation begin?
Select correct option:
The moment you begin speaking.
The moment you are asked to give a presentation.
The moment you are in view of your listeners.
The moment you decide on a topic for your presentation.
Which one of the following is suitable for both promotional and informational presentations in either the Proactive or Interactive modes?
Select correct option:
V-formation
Modified T-formation
T-formation
U-formation
Which one of the following is not required to keep conciseness in writing?
Including only relevant material
Adding extra and unrelated information
Eliminating wordy expressions
Avoiding unnecessary repetition
Supporting material can serve which of the following functions?
Select correct option:
Apply clarity
Increase interest
Provide proof
All of the given options
Which one of the following should not be interpreted to mean brevity, which will result in an incomplete message?
Select correct option:
Conciseness
Correctness
Consideration
Courtesy
_______________ is the language of business correspondence written for a general readership.
Select correct option:
Informal English
Formal English
Common English
African English
Visual aids perform which of the following functions?
Select correct option:
Emphasizing important points
Illustrating how things work
Illustrating how things related to one another
All of the given options
A presenter can prepare effective responses by which of the following?
Select correct option:
Anticipating
Answering
Revising
All of the above
Tributes, acceptance, inspiration, speaking after-dinner, & master of ceremonies are examples of:
Select correct option:
Informative speech
Ceremonial speech
Informative speech
None of the above
Which one of the following arrangement is a modification of conventional classroom seating?
Select correct option:
U-formation
T-formation
Modified T-formation
V-formation
Which one of the following seating is the least comfortable for an audience, especially for presentations that last longer than an hour?
Select correct option:
U-formation
Modified T-formation
Conventional classroom style
Conventional theater style
How can the credibility of a presenter be increased?
Select correct option:
Being well dressed and well groomed
Complimenting the audience
Demonstrating your sincerity
All of the given options
Which of the following is not a guideline for courteous writing?
Select correct option:
Respond late
Exclude irritating expressions
Include meaningful apologies
Omit discourteous wording
Which one of the following group often meets face to face with a common purpose in mind?
Select correct option:
Informal group
Formal group
Universal group
Standard group
All of the following tactics can be employed for dealing with disruptive incidents EXCEPT:
Select correct option:
Detour
Delay
Dismiss
Drag
Effective writers visualize the ___________ before starting to write.
Story
Reader
Colours
Publisher
All of the following are considered as the core values of correctness, except:
Proper grammar
Punctuation
Spelling
Loudness
Which of the following is NOT used in oral speaking style?
Mostly long sentences
Personal pronouns freely
Active voice
Contractions often
Supporting material can serve which of the following functions?
Apply clarity
Increase interest
Provide proof
All of the given options
Which one of the following seating is the least comfortable for an audience, especially for presentations that last longer than an hour?
U-formation
Modified T-formation
Conventional classroom style
Conventional theater style
Writing with a you-attitude shows sincere ______________ for the reader.
Apathy
Concern
Sympathy
Curiosity
Tributes, acceptance, inspiration, speaking after-dinner, & master of ceremonies are examples of:
Informative speech
Ceremonial speech
Informative speech
None of the above
Diversity is important to the success of groups. What does it mean?
Group members should tolerate diversity
Group members should encourage and support diversity
Group members should be honest in their personal views toward diversity
Co-cultures can contribute to group dysfunction if differences dominate group goals
Which one of the following refers to the seating arrangement in which people in the audience are seated in rows and columns without tables?
Theater-style arrangement
Conventional classroom style
Modified T-formation
V-formation
How can the credibility of a presenter be increased?
Being well dressed and well groomed
Complimenting the audience
Demonstrating your sincerity
All of the given options
Which of the following is the most appropriate definition of group communication?
Two or more persons who are interacting with one another during which mutual influence is taking place
Any interaction between two or more persons
Any time two or more persons influence each other
Any collection of two or more persons
_______________ is the language of business correspondence written for a general readership.
Informal English
Formal English
Common English
African English
A presenter can prepare effective responses to questions by following all of the given steps EXCEPT one. Which one is that?
Anticipating
Answering
Recording
Rehearsing
All of the following are the types of comments from an audience EXCEPT:
Agreement
Addition
Objection
Arbitrate
"His black assistant speaks more clearly than he does". Which kind of biasness this sentence shows?
Gender biasness
Racial biasness
Age biasness
Disability biasness
All of the following steps are essential to an effective response of questions EXCEPT:
Listen
Discern
Anticipation
Answer
Which of the following can help the presenter to avoid a computer catastrophe?
Have a contingency plan
Have back-up technical support available
Use the Internet in real-time
Have a contingency plan and back-up technical support available
When do you think groups, rather than individuals working alone, should be used to solve a problem?
When the task requires a limited amount of information and skills
When a quick resolution is essential
When commitment to the decision is important
When the task is fairly simple and straightforward
With a limited time frame available for presentation, the Q & A session is conducted:
At the end of a presentation
During a presentation
Before a presentation
Not at all
Which one of the following seating is most common for proactive presentation delivered to large audiences?
Conventional theater style
Conventional classroom style
Modified T-formation
V-formation
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